CUSTOMER FAQ's
ORDERS
Customer Inquiry Options:
Email: customersupport@blackowned365.com. We will respond on the next business day.
Text: 646-504-9993 (11:00AM - 7:00PM) Mon - Sat EST. We will respond with in 1 hour.
Fill out the customer contact form. We will respond on the next business day.
Items that are out of stock are restocked on a biweekly basis. We provide the date for when the item will be available again. You have the option to "pre-order an item"
Note: Pre-orders get first priority processing.
Absolutely!
Click on a product to see available payment plans.
Additional payment plans are available when you checkout for your final purchase.
Never pay full price again!!!
SHIPPING & DELIVERY
At this time Black Owned 365 delivers to all states nationwide.
> All orders placed before 5:00pm EST Monday - Friday are processed the same day and shipped on the next business day.
>All orders placed after 5:00pm EST Monday - Friday or Weekends, will be processed on the following business day and shipped 1 more day after (1 to 2 days).
> Standard orders are delivered within 2 to 3 business days.
> 12/17 11:00pm EST is the Holiday Order Deadline
Questions? Text 646-504-9993
> After the order is complete, all customers are sent a confirmation email.
> When the order has shipped, all customers are sent a tracking number.
> Orders purchased with route package protection, will receive a separate email and tracking number. Follow the path of the tracking number for live updates.
RETURNS
For All Returns
Please email: customersupport@blackowned365.com
> Include your order # in the subject headline.
> 24 hours for a follow-up & confirmation.
Have a question?
For further questions, you can contact us below.